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Shipping Policies:

We currently offer UPS Ground/Air shipping within the continental US and UPS Air shipping to Hawaii and Alaska. APO/FPO Canadian addresses are shipped using the USPS. We do not ship to PO, EPS, International PO Boxes, International Couriers and outside of the 50 US states besides Canada. Shipping delivery is Monday - Friday, NO WEEKEND, HOLIDAY OR SATURDAY DELIVERIES or special request deliveries. We only ship to confirmed PayPal addresses, and the address must be a physical address on file for UPS or FedEx shippings. No PO Box Shipping Addresses.

** USPS APO/ FPO mailings are subject to the USPS 703.2.0 Overseas Military Mail Standards. Customers wanting to mail to an APO/ FPO address may place their orders online and choose the APO/FPO shipping method at checkout. BatteryFuel™ policies apply to these orders.

Your Receipt and Shipping Status is provided via email and on the confirmation page once the order is submited. You must supply a valid email address at the time of your order to receive the email receipt and order status link. Please click on the link provided in your email for updates to your order and shipping status.

Sometimes the availability of an item may change status between the time you place an order and when it is being processed at the warehouse. You may check on the shipping status of you order by clicking on the order status link you receive in your email receipt.

Most orders do process within 24 hours of you ordering through our site. Please allow 24-72 (business) hours for your processed order to complete packaging and shipping pickup times before it is actually shipped if there is an order delay. Estimated shipping and delivery time listed below do not include processing times and delays due to backorder. Once your item is shipped, you can generally expect to receive ground shipping within 1-7 business days from the time of the completed order, but this is not a guarantee only an estimate. Air times depend on the type of air service you choose and are guaranteed unless there are unusual circumstances out of our control which involve the shipping company, holiday delays, weather, or air service/national issues.

Shipping & Delivery Times:

Our standard method of shipment is UPS Ground, but we reserve the right to ship FedEx. Canada and APO/FPO orders ship USPS. The UPS and FedEx freight charges vary depending on the geographical location and the weight of the package. To have an item delivered faster, the options of 3-Day, 2-Day or Next Day delivery may be selected when placing the order. ** Large quantity orders (Bulk or Volume Orders) may be subject to a longer delivery time due to the manufacturer's ability to fill large quantities. It is possible for large orders over 10 to be delayed by up to 12 weeks. Please contact us in advance for more information on the lead time for large orders.

To determine the estimated arrival date of your order the availability of the item and the shipping option must be considered. Most in stock items will ship same day when ordered before 2:00 PM Central Time. Orders placed after 2 PM Central or on Saturdays and Sundays or on Holidays will be shipped the next non-holiday business day.

Ground:
Orders will be delivered between one to seven working days, depending on the geographical location.

3-Day Delivery:
Orders will be delivered within three business days.

2-Day Delivery:
Orders will be delivered within two business days.

Next Day Delivery:
Orders will be delivered on the next business day, usually before 6:00 PM.

APO/FPO and Canadian
Orders will be delivered via the USPS within 2-4 weeks. (Tracking from USPS unavailable)

Canada
Orders are subject to additional international shipping fees including duties and tariffs and customers are responsable for paying these charges.

Special Shipping Notes:

We reserve the right to limit orders that request shipping to a Hotel Address. We will call the Hotel to verify that the shipping/billing customer is a current hotel guest as we recommend that the customer contact their credit card company and have this address added to their account. We reserve the right to not ship to addresses that are different than the billing address if not verifiable. To help avoid delays when a shipping address is different than the billing address, customers should consider contacting their credit card company prior to placing an order and have the shipping address added to the account as an authorized alternative shipping address.

BatteryFuel™ is not responsible for delays on shipping due to an incorrect address, address change and move or UPS/FedEx delays. We do not submit change of addresses with the shipping company once an order has been shipped. Arrangements to forward/re-route a package once shipped and delivered is the responsibility of the customer.

If a customer needs a change in destination they must contact a person at the place the item was delivered and have the package re-shipped at the customer's expense. If you should have a question about your order's shipping status, please click on your order status link provided via BatteryFuel™'s Order and Receipt email. If you have any questions about a UPS delivery exception, please contact UPS at 800-742-5877.

Packages will only be shipped to the original shipping address provided at the time of the order. UPS and FedEx are authorized to adjust for an address variation on their end at the time of delivery (address exemption), but not per a customer's request. All orders returned due to undeliverable, refused at delivery or re-routed back to the warehouse are subject to a 25% restocking fee, a $10 UPS service charge and no refund of the shipping fees. Please ensure that the shipping address entered is correct and the shipment will not be refused at delivery.